
Carol is a seasoned banking professional with experience dating back to 2007, recently transitioning into anew role as a Relationship Administrator in the lending department. Her career progression began as a teller supervisor, moved through 15 years in branch management, and advanced into business banking portfolio management.
She is known for her strategic approach to managing and helping grow substantial consumer and commercial portfolios, leveraging her deep knowledge of the client experience to support lending functions effectively. Her core expertise lies in robust client relations, leading comprehensive onboarding processes, and skillfully tailoring complex banking solutions—including sweep accounts, CDARS,ICS, and treasury management services—to fit diverse client needs.
Committed to ongoing professional development, Carol is a graduate of the intensive Management Development Program of the Virginia Bankers Association (VBA) and holds a Bachelor of Science degree from AMA University, Philippines.